The Complete Business English Development Program: Achieving Fluency in Writing, Speaking, and Cross-Cultural Communication
Course Introduction
In today’s interconnected global marketplace, strong business English skills are no longer optional—they are essential. This intensive programme combines advanced English communication techniques with practical business applications to equip participants with the fluency, accuracy, and confidence needed to succeed in international business environments. Through interactive learning, real-world case studies, and role-plays, participants will sharpen their English communication across meetings, negotiations, correspondence, presentations, and cross-cultural interactions.
Program Objectives
By the end of this programme, participants will be able to:
* Communicate fluently, clearly, and confidently in English within professional business contexts.
* Apply business-specific vocabulary in areas such as IT, finance, sales, negotiation, and marketing.
* Improve active listening and comprehension across different accents and communication styles.
* Write professional business correspondence, including emails, memos, and notes, with clarity and precision.
* Deliver impactful business presentations using effective structures, sequencing, and persuasive language.
* Demonstrate intercultural communication skills, including small talk, networking, and business etiquette.
* Negotiate with confidence and diplomacy in supplier, customer, and stakeholder interactions.
Who Should Attend
This programme is designed for:
* Executives, managers, and professionals working in international or multicultural organisations.
* Business leaders and entrepreneurs seeking to enhance their global communication skills.
* Professionals in fields such as finance, IT, marketing, and operations who rely on English for cross-border business.
* Anyone preparing for international assignments, collaborations, or client-facing roles requiring professional English fluency.
Training Methodology
Interactive Role Plays: Simulating real-world business scenarios for immediate skill application.
Case Studies & Problem-Solving: Exploring authentic business challenges to apply English in context.
Collaborative Group Work: Enhancing peer learning and cross-cultural perspectives.
Practical Writing Exercises: Improving business correspondence through hands-on tasks.
Presentation & Feedback Sessions: Practising delivery with structured feedback for continuous improvement.
Cross-Cultural Simulations: Building awareness and adaptability in multicultural communication.
Program Structure – 5-Day Division
Day 1 – Foundations of Business English & Professional Introductions
* Course overview and expectations
* Describing roles and responsibilities
* Mapping personal communication challenges
* Key business vocabulary: IT, finance, and marketing contexts
* Professional self-introduction & elevator pitch practice
Day 2 – Meetings, Correspondence, and Formal Communication
* Chairing and participating in meetings: agenda setting, turn-taking, diplomacy
* Active listening and note-taking for meetings
* Writing business correspondence: emails, memos, professional phrasing
* Exercises on tone, style, and register in professional writing
Day 3 – Telephone Skills & Business Presentations
* Handling calls: clarifying, confirming, and checking information
* Managing finance-related calls and client queries
* Listening practice with varied accents and intonation
* Presentations: opening strongly, structuring ideas, using linking words
* Responding to audience questions with confidence
Day 4 – Process Management & Negotiation Skills
* Language for describing processes, cause-effect, and quality control
* Constructive criticism and making recommendations
* Negotiation vocabulary and persuasive phrasing
* Practical exercises: supplier and customer negotiation role plays
* Balancing competition vs. cooperation in negotiation
Day 5 – Cross-Cultural Communication & Social English
* Social English essentials: greetings, small talk, speed networking
* Managing perceptions, cultural differences, and communication styles
* Business etiquette across cultures
* Universal laws of persuasion in global business contexts
* Capstone activity: integrated role play (meeting → presentation → negotiation → networking)
Enquiries and Registration
Enquiry at : admin@keleaders.com
Whatsapp: 0044 790 125 9494
For more details visit our website : www.keleaders.com
