Mastering Competency Models for Workforce Excellence: A Complete Guide
Introduction
Competency-based management is one of the most effective tools to align people, performance, and organisational strategy. This comprehensive programme shows participants how to use competencies to deliver measurable improvements in productivity, recruitment, talent development, and employee motivation.
Delegates will explore how competencies define desirable behaviours and how they can be embedded across HR functions such as **selection, performance management, talent management, succession planning, and employee empowerment**. The programme provides a practical roadmap for implementing a competency framework that ensures the right people are in the right jobs—and are developed in the right way.
Course Objectives
By the end of this programme, participants will be able to:
* Manage the distinction between competencies, skills, and tasks.
* Apply competencies in both public and private organisations.
* Differentiate between leadership, technical, and behavioural competencies.
* Link competencies to organisational strategy, objectives, and values.
* Integrate competencies into recruitment, assessment, performance management, and succession planning.
* Use competencies as tools for motivation, empowerment, and cultural transformation.
Course Content
Day One: The Links Between HR and Competencies
* HR’s role in supporting managers, team leaders, and supervisors.
* Values, strategy, and HR alignment.
* Methods of developing competencies.
* HR Management Framework based on competencies.
* Technical, behavioural, and leadership competencies.
Day Two: Competencies and Recruitment
* Competency design – definitions, negative and positive indicators.
* Recruitment and selection through competencies.
* Adapting competency frameworks for recruitment.
* Role of assessment centres in recruitment.
* Induction, orientation, and personal development.
Day Three: Performance Management
* Using competencies in performance management systems.
* Stages of performance management: agreeing on objectives, giving feedback, coaching, and appraisal.
* Termly reviews of performance.
* Linking competencies to pay and reward schemes.
* Introducing and embedding a performance management process.
Day Four: Talent Management
* Building and executing a talent strategy.
* Developing and deploying organisational talent.
* Retention strategies through competency frameworks.
* Competency-based talent acquisition.
* Succession planning powered by competencies.
Day Five: Shaping Behaviour and Managing Culture
* Motivation through competencies.
* Extrinsic and intrinsic rewards.
* Empowerment and accountability.
* Self-assessment and personal growth.
* 360° feedback systems for behavioural development.
Training Methodology
This highly interactive programme uses a **practical, hands-on approach** combining case studies, competency frameworks, group exercises, role plays, and real-life simulations. Participants will design and apply competency-based models directly to HR and leadership functions to ensure practical workplace impact.
Who Should Attend
This programme is ideal for:
* HR Directors, Managers, and Business Partners.
* Learning & Development and Talent Management professionals.
* Line Managers and Supervisors involved in recruitment and performance management.
* Organisational Development and Workforce Planning specialists.
* Anyone responsible for workforce capability, employee development, or cultural change.
Personal Benefits
* Gain mastery in competency-based HR practices.
* Learn to link personal performance with organisational strategy.
* Build practical skills in recruitment, coaching, and feedback.
* Enhance leadership potential through competency modelling.
* Increase confidence in managing performance and talent development.
Organisational Benefits
* A workforce aligned with organisational strategy and values.
* Improved recruitment accuracy and reduced turnover.
* Effective performance management leading to measurable productivity.
* Stronger talent pipelines and succession planning processes.
* A motivated, empowered, and high-performing workforce.
Enquiries and Registration
Enquiry at : admin@keleaders.com
Whatsapp: 0044 790 125 9494
For more details visit our website : www.keleaders.com
