Certified Training and Development Officer: A Complete Mastery Guide
Introduction
In today’s competitive business world, effective training and development functions are vital for driving organizational growth and employee performance. Training officers are no longer administrators of courses but strategic partners who align learning initiatives with corporate goals. This program equips participants with advanced skills to manage, evaluate, and transform training departments into high-performing business enablers.
Objectives
By the end of this course, participants will be able to:
* Describe the key roles and responsibilities of training departments.
* Develop a training department mission statement with clear KRAs and KPIs.
* Establish comprehensive training strategies, policies, and procedures.
* Build and administer training budgets effectively.
* Evaluate training functions using modern tools and cost-benefit analysis.
* Prepare business requirements for a Learning Management System (LMS).
* Select and implement LMS solutions to optimize organizational learning.
Methodology
The course uses a blended approach combining:
* Expert-led presentations and case studies.
* Interactive group discussions and role plays.
* Practical workshops for policy drafting, budget design, and strategy building.
* Hands-on exercises in evaluation and ROI analysis.
* Real-world LMS selection simulation.
Benefits
Participants will gain:
* Strategic and operational mastery of training management.
* Practical tools for policies, budgets, and evaluation systems.
* Confidence in managing training ROI and presenting results to management.
* Expertise in leveraging technology through LMS.
* Recognition as certified professionals in training and development.
Who Should Attend
* HR and Training Managers
* Learning & Development Specialists
* Training Officers and Administrators
* Talent Development Professionals
* Anyone responsible for corporate training strategy, implementation, and evaluation
Course Contents
Day One – Managing a Training Department
* Key management functions and personal development plan
* Role of the training department in organizational success
* Conducting PESTLE and SWOT analyses
* Devising a training strategy
* Crafting a training department mission statement
* Identifying Key Result Areas (KRAs) and Key Performance Indicators (KPIs)
* Marketing the training function internally
* Training roles and department structures
Day Two – Training Policies, Procedures and Plans
* Importance of training policies in governance
* Common policies and their application
* Drafting policies for effectiveness
* Components of a training plan
* Partnering with training providers for maximum impact
Day Three – Establishing Training Budgets
* Responsibility for budgets
* Types of budgets and techniques
* Metrics and budget data essentials
* Eight steps to creating an effective budget
* Defending and justifying your training budget
* Practical examples of training budgets
Day Four – Evaluating the Training Function
* Why evaluation is essential
* Training KPIs: deciding and monitoring
* Measuring employee satisfaction
* Evaluation methods and surveys
* Transfer of behavior and ROI analysis
* Conducting cost-benefit analysis
* Presenting findings to leadership
Day Five – Selecting and Implementing a Learning Management System (LMS)
* Purpose and importance of LMS in modern learning
* Existing technologies and system types
* Core features of LMS
* Defining business requirements
* Selection steps and implementation roadmap
Enquiries and Registration
Enquiry at : admin@keleaders.com
Whatsapp: 0044 790 125 9494
For more details visit our website : www.keleaders.com
