The Complete Management Skills Programme
Introduction
This programme is designed to help professionals **explore, strengthen, and master essential management skills** that will take them to the next level of competence and leadership effectiveness. Starting with practical insights into leadership and behavioural styles, the course progresses into the **core competencies required to manage organisations, people, and change** in today’s competitive environment.
Participants will gain practical tools, proven frameworks, and actionable strategies to enhance their leadership impact, optimise organisational resources, and drive sustainable business excellence.
Objectives
By the end of this programme, participants will be able to:
* Clarify their role as both a **leader and manager**.
* Recognise the importance of **character in management**.
* Understand and apply the **four dimensions of behavioural style**.
* Embrace the **six core functions of effective managers**.
* Apply the **ten key elements of business excellence** used by leading organisations.
* Understand how to **implement successful strategies** in practice.
* Take responsibility for **leading and managing change**.
* Position themselves as a **champion of change** in their organisation.
Programme Outline
Day One – The Leader in You
* Taking a world view of management and leadership
* The value of management training in today’s workplace
* Defining leadership vs management
* The role of character in management success
* The four dimensions and characteristics of behavioural style
* Identifying your own style and strengths of other styles
* The functions of the 21st-century manager
Day Two – Developing Personal Excellence
* Building your personal operating system
* Maximising personal productivity
* Developing critical professional networks
* Getting the most out of meetings
* Establishing direction with clarity
* The ten key elements of business excellence
* Analysing the external environment and understanding your market
* Missions, visions, and success factors
* The impact of organisational culture
* Ensuring regulatory issues are known and addressed
Day Three – Encouraging Your People to Give Their Best
* The two main factors of leadership
* Recruiting and selecting the right people
* Setting and communicating clear expectations
* Building capacity and capability in your people
* Tracking and appraising performance
* Creative problem-solving approaches
* Introduction to teamwork and collaboration
Day Four – Making the Best of Your Resources
* Managing non-people resources effectively
* The cost of poor quality – avoiding mistakes that matter
* Leveraging technology for maximum results
* Exploring and managing risks
* Minimising environmental impact and promoting sustainability
**Achieving Results Your Customers Will Value
* Understanding customer focus in management
* Defining and managing core business processes
* Creating innovation within your workplace
Day Five – Achieving Results & Facilitating Change
* Continuation – Customer focus, processes, and innovation
* Managing organisational change with confidence
* Systems thinking for managers
* Organising teams and resources for change
* Developing a post-course action plan
* Understanding the ILM assignment requirements
* Creating a **personal and organisational development plan**
Who Should Attend
This programme is ideal for:
* Managers and supervisors who want to enhance their **core management skills**.
* Team leaders and project managers preparing for greater responsibility.
* Professionals seeking to **improve leadership, productivity, and team performance**.
* Executives responsible for **managing people, resources, and change**.
* Aspiring leaders looking to develop a **comprehensive management skillset**.
Enquiries and Registration
Enquiry at : admin@keleaders.com
Whatsapp: 0044 790 125 9494
For more details visit our website : www.keleaders.com
