Effective Communication and Interpersonal Skills for Leaders
Introduction
In today’s fast-paced and interconnected business environment, **effective communication** is one of the most powerful skills a leader can possess. This programme is designed to increase participants’ confidence in handling any communication challenge—whether it’s **presenting in public, managing conflict, or influencing others**.
Success in leadership depends on being understood, understanding others, and fostering collaborative dialogue. By mastering personal communication styles, emotional intelligence, and interpersonal strategies, leaders can build **healthy working relationships**, inspire trust, and create sustainable business impact.
This course equips leaders with **practical communication skills** to elevate their influence, manage difficult situations with confidence, and enhance overall team performance.
Learning Objectives
By the end of this course, participants will be able to:
* Apply a wide range of **practical communication skills** in diverse workplace situations.
* Deepen their **self-awareness** and manage emotions through emotional intelligence.
* Recognise and avoid common **communication pitfalls**.
* Strengthen collaboration and achieve results through **effective interpersonal skills**.
* Build influence by developing **rapport, confidence, and leadership presence**.
* Assess and continuously improve their own communication capabilities.
Course Outline
Day 1 – Self-Management and Emotional Intelligence
* The power of the subconscious in communication behaviours
* How habits shape communication—and how to change them
* Emotional Intelligence: definition, loss, and recovery
* Overcoming ego-driven behaviours
* Managing emotions and stress in high-stakes communication
* Practical techniques for remaining calm and composed
Day 2 – Communication Fundamentals
* Different communication styles and their impact
* Assessing and improving personal communication effectiveness
* The role of beliefs in assertive communication
* Practising **assertiveness** and **active listening**
* Using effective questioning for clarity and influence
Day 3 – Building Influence and Impact
* Understanding body language and non-verbal signals
* Making powerful first impressions
* Building rapport and professional networks
* Influencing others with confidence and credibility
* Delivering memorable presentations
* Using visuals effectively and handling audience questions
* Leveraging digital communication and social media responsibly
Day 4 – Overcoming Communication Challenges
* Strategies for handling difficult people and behaviours
* Understanding personality differences for better collaboration
* Running **effective and engaging meetings**
* Consensus-driven decision-making
* Identifying and resolving workplace conflict
* Exploring conflict management styles and practical tools
Day 5 – Leadership, Teamwork, and Coaching
* Leadership communication styles
* Avoiding common leadership communication mistakes
* Building and sustaining effective teams through communication
* Motivating others with purposeful dialogue
* Delegation strategies and communication techniques
* Coaching skills for developing individuals and teams
Who Should Join
This programme is ideal for:
* Current and aspiring **leaders and managers**
* Supervisors and team leaders responsible for people performance
* Project managers and professionals in **cross-functional roles**
* HR, L\&D, and **people development specialists**
* Anyone seeking to **enhance their influence, leadership presence, and communication effectiveness**
Enquiries & Registration
Enquiry at : admin@keleaders.com
Whatsapp: 0044 790 125 9494
For more details visit our website : www.keleaders.com
