Strategic Performance and Benchmarking Leadership
Introduction
In today’s highly competitive global market, organisations must embrace **performance measurement, continuous improvement, and benchmarking** to achieve sustainable growth and remain competitive. Once pioneered by Japanese companies, these practices are now adopted worldwide as **cornerstones of operational excellence and shareholder value**.
This programme equips leaders with the skills to effectively measure performance, drive continuous improvement initiatives, and implement benchmarking strategies that deliver measurable results. Participants will learn how to **translate data into action, foster team-driven improvement, and run successful benchmarking projects**.
This course will feature:
* Understanding and applying **Performance Measurement frameworks**
* Techniques to **instigate, sustain, and measure Continuous Improvement**
* Identifying, analyzing, and leveraging best practices
* Recognizing the **critical role of people in process success**
* Running and managing **effective Benchmarking projects**
Objectives
By the end of this course, participants will be able to:
* Explain the **strategic benefits** of Performance Measurement, Continuous Improvement, and Benchmarking
* Apply effective **performance metrics** that drive organizational success
* Utilize **process improvement methodologies** in their workplace
* Lead **benchmarking projects** with clarity and purpose
* Demonstrate how these practices raise overall organizational performance
Course Contents
Day One – Performance Measurement: The Starting Point for Improvement
* The Need for Measurement
* Data Use and Abuse: Using Data Constructively
* Methods of Selecting Performance Measures
* Developing a Framework for Measurement
* Understanding Variation in Performance
* Using Histograms, Run Charts & Control Charts
Day Two – Continuous Improvement
* Understanding Variation: Range & Standard Deviation
* Taking Action on Processes
* Introduction to Control Charts
* Practical Approaches to Process Improvement
* The Power of Teamwork in Continuous Improvement
* Developing Problem & Mission Statements
Day Three – Tools of Continuous Improvement
* Analyzing and Understanding a Process
* Identifying Causes of Problems & Potential Solutions
* Linking Causes to Effects
* Investigating Relationships between Variables
* Practical Tools for Improvement Initiatives
Day Four – Introduction to Benchmarking
* What is benchmarking?
* History and Evolution of Benchmarking
* Methods of Benchmarking and Their Applications
* Identifying Potential Benchmarking Projects
* Overview of the Benchmarking Process
* Selecting Your First Project—
Day Five – Running a Successful Benchmarking Project
* Scoping and Planning Benchmarking Studies
* Identifying and Selecting Metrics & Partners
* Conducting Effective Participant Meetings
* Benchmarking Project Management Essentials
* Securing Management Support
* Understanding Legal & Ethical Issues
Who Should Attend
This course is ideal for:
* Senior Leaders & Executives seeking performance-driven strategies
* Managers responsible for process improvement & quality management
* Project Leaders running performance or benchmarking initiatives
* Business Analysts & Consultants involved in organizational performance
* Professionals aiming to **align people, processes, and performance** for strategic success
Enquiries and Registration
Enquiry at : admin@keleaders.com
Whatsapp: 0044 790 125 9494
For more details visit our website : www.keleaders.com
