Training
OBJECTIVES
This GLOMACS training course will highlight:
Strategic planning and governance in content management
Integration of ECM, records management, and information security
Implementation of key ISO standards (ISO 15489, ISO 27001, ISO 9001)
Effective use of metadata, classification, and retention schedules
Legal, compliance, and data privacy (including GDPR) in digital environments
The future of content management: AI, cloud, big data, and IBN
By the end of this training course, participants will be able to:
Understand global content management standards and compliance requirements
Create content governance policies, procedures, and documentation frameworks
Structure and design content management architecture aligned with organizational goals
Use metadata and classification schemes effectively for content discoverability and integrity
Navigate GDPR and other legal frameworks affecting content management
Plan and lead successful content management initiatives and change management processes
Explore technologies shaping the future of content management (AI, cloud, IBN)
TRAINING METHODOLOGY
This course uses hands-on, interactive, and scenario-based learning. Participants will analyze real-world examples, success stories, and case studies across various industries. Each module includes collaborative exercises, group discussions, and actionable planning steps to ensure knowledge is transferred directly to the workplace.
ORGANIZATIONAL IMPACT
Organizations participating in this program will benefit from:
Reduced compliance risks through improved information governance
Enhanced document and content workflows that increase productivity
Improved transparency, accountability, and legal readiness
Structured and standardized metadata and taxonomy for efficient content access
Strategic adoption of cost-effective and scalable content management solutions
Stronger data protection aligned with GDPR and ISO standards
Future-readiness through understanding digital transformation trends in content management
PERSONAL IMPACT
Participants will gain:
A solid foundation in content management principles and practices
Practical knowledge in ECM system design and implementation
Confidence in managing change and digital transformation in content workflows
Skills to improve compliance, security, and operational efficiency
Insight into the latest content management technologies and strategies
WHO SHOULD ATTEND?
This course is ideal for professionals responsible for managing, securing, or utilizing enterprise content and records. It will be especially valuable for:
Document Controllers and Records Officers
Executive Assistants and Office Managers
Project Managers and Team Leaders
IT and Information Security Specialists
Compliance, Legal, and Risk Professionals
Marketing, Public Relations, and Business Development Managers
COURSE OUTLINE
DAY 1 – Strategic Foundations of Content Management
Introduction to Strategic Content Management
Business value of structured content governance
ECM project lifecycle: Initiation to sustainment
Cost-benefit analysis and ROI in content management
Auditing enterprise content readiness and maturity
DAY 2 – Compliance, Standards, and Legal Frameworks
ISO 15489: Records Management principles
ISO 27001: Information Security and content protection
ISO 9001: Quality systems integration
Archiving, retention, and legal admissibility
Digital rights management and electronic signatures
DAY 3 – Planning and Implementing Strategic Content Initiatives
Developing the business case for content management
Project planning, team structures, and change management
Identifying tangible and intangible value drivers
ECM roadmapping and maturity models
Aligning ECM efforts with organizational priorities
DAY 4 – Operational Controls and Governance
Metadata frameworks and classification schemes
Content lifecycle: Creation, use, retention, and disposal
Document vs. record management distinctions
Designing secure content repositories and user access control
Navigation, versioning, and content consistency across platforms
DAY 5 – Emerging Trends and Future-Proofing Content Management
Leveraging cloud computing, big data, AI, and IoT
Intent-Based Networking (IBN) and content flow optimization
GDPR compliance and international data protection regulations
Building taxonomies and business classification schemes
Strategic content leadership for the digital future
CERTIFICATES
Upon successful completion of this training course, participants will be awarded a Certificate.
Continuing Professional Education (CPE) credits will be awarded according to the standards of the National Registry of CPE Sponsors (1 CPE credit per 50 minutes of attendance).
Enquiries: admin@keleaders.com
WhatsApp: +44 790 125 9494
Website: www.keleaders.com
