Training

OBJECTIVES

This GLOMACS training course will highlight:

• Strategic planning and governance in content management

• Integration of ECM, records management, and information security

• Implementation of key ISO standards (ISO 15489, ISO 27001, ISO 9001)

• Effective use of metadata, classification, and retention schedules

• Legal, compliance, and data privacy (including GDPR) in digital environments

• The future of content management: AI, cloud, big data, and IBN

By the end of this training course, participants will be able to:

• Understand global content management standards and compliance requirements

• Create content governance policies, procedures, and documentation frameworks

• Structure and design content management architecture aligned with organizational goals

• Use metadata and classification schemes effectively for content discoverability and integrity

• Navigate GDPR and other legal frameworks affecting content management

• Plan and lead successful content management initiatives and change management processes

• Explore technologies shaping the future of content management (AI, cloud, IBN)

TRAINING METHODOLOGY

This course uses hands-on, interactive, and scenario-based learning. Participants will analyze real-world examples, success stories, and case studies across various industries. Each module includes collaborative exercises, group discussions, and actionable planning steps to ensure knowledge is transferred directly to the workplace.

ORGANIZATIONAL IMPACT

Organizations participating in this program will benefit from:

• Reduced compliance risks through improved information governance

• Enhanced document and content workflows that increase productivity

• Improved transparency, accountability, and legal readiness

• Structured and standardized metadata and taxonomy for efficient content access

• Strategic adoption of cost-effective and scalable content management solutions

• Stronger data protection aligned with GDPR and ISO standards

• Future-readiness through understanding digital transformation trends in content management

PERSONAL IMPACT

Participants will gain:

• A solid foundation in content management principles and practices

• Practical knowledge in ECM system design and implementation

• Confidence in managing change and digital transformation in content workflows

• Skills to improve compliance, security, and operational efficiency

• Insight into the latest content management technologies and strategies

WHO SHOULD ATTEND?

This course is ideal for professionals responsible for managing, securing, or utilizing enterprise content and records. It will be especially valuable for:

• Document Controllers and Records Officers

• Executive Assistants and Office Managers

• Project Managers and Team Leaders

• IT and Information Security Specialists

• Compliance, Legal, and Risk Professionals

• Marketing, Public Relations, and Business Development Managers

COURSE OUTLINE

DAY 1 – Strategic Foundations of Content Management

• Introduction to Strategic Content Management

• Business value of structured content governance

• ECM project lifecycle: Initiation to sustainment

• Cost-benefit analysis and ROI in content management

• Auditing enterprise content readiness and maturity

DAY 2 – Compliance, Standards, and Legal Frameworks

• ISO 15489: Records Management principles

• ISO 27001: Information Security and content protection

• ISO 9001: Quality systems integration

• Archiving, retention, and legal admissibility

• Digital rights management and electronic signatures

DAY 3 – Planning and Implementing Strategic Content Initiatives

• Developing the business case for content management

• Project planning, team structures, and change management

• Identifying tangible and intangible value drivers

• ECM roadmapping and maturity models

• Aligning ECM efforts with organizational priorities

DAY 4 – Operational Controls and Governance

• Metadata frameworks and classification schemes

• Content lifecycle: Creation, use, retention, and disposal

• Document vs. record management distinctions

• Designing secure content repositories and user access control

• Navigation, versioning, and content consistency across platforms

DAY 5 – Emerging Trends and Future-Proofing Content Management

• Leveraging cloud computing, big data, AI, and IoT

• Intent-Based Networking (IBN) and content flow optimization

• GDPR compliance and international data protection regulations

• Building taxonomies and business classification schemes

• Strategic content leadership for the digital future

CERTIFICATES

Upon successful completion of this training course, participants will be awarded a  Certificate.
Continuing Professional Education (CPE) credits will be awarded according to the standards of the National Registry of CPE Sponsors (1 CPE credit per 50 minutes of attendance).

Enquiries: admin@keleaders.com
WhatsApp: +44 790 125 9494
Website: www.keleaders.com

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