Performance Management Mastery: Designing and Implementing Effective Systems
Introduction
This course is designed for **Human Resources professionals and employees** who are responsible for creating, maintaining, and executing performance management systems. It provides participants with the tools to not only design effective frameworks but also to implement them successfully, ensuring alignment with organizational goals and employee development.
Objectives
By the end of this course, participants will be able to:
* List the phases of the performance management cycle and explain HR’s role in each phase.
* Distinguish between types and components of performance management systems.
* Design and develop a comprehensive performance management system tailored to organizational needs.
* Organize and plan for successful system implementation.
* Identify business requirements for performance management operating systems.
* Develop effective coaching and training programs for managers and employees.
Training Methodology
The course uses a **practical, hands-on approach** combining:
* Interactive presentations
* Real-life case studies
* Group discussions and workshops
* Practical exercises on system design and appraisal templates
* Role plays for coaching and appraisal sessions
Benefits
Participants will gain:
* A clear understanding of how performance management links to business success.
* Practical skills in designing and implementing effective performance systems.
* Insights into modern trends, tools, and techniques for measuring performance.
* Improved ability to coach managers and employees for enhanced performance.
* Confidence to draft business requirements for performance management operating systems.
Who Should Attend
* HR professionals responsible for performance management systems
* Line managers and supervisors involved in appraisals
* HR generalists and business partners
* Organizational development professionals
* Anyone responsible for linking performance with business goals
Course Contents
Day One: The Role of HR in Performance Management
* Definition and Purpose of Performance Management
* The Performance Management Cycle
* Role of HR in Different Phases
* Strategic and Administrative Roles
* Tangible and Intangible Responsibilities
Day Two: An Overview of Performance Management Systems
* Types of Performance Management Systems
* Graphic Rating Scales
* Behaviorally Anchored Rating Scales
* Management by Objectives (MBO)
* Competency-Based Models
* 360-Degree Feedback
* Advantages and Disadvantages of Each System
* Components and Building Blocks of PMS
* Current Trends in Organizations
* Uses and Applications of PMS
Day Three: Designing a Performance Management System
* System Prerequisites
* Developing Tangibles: Objectives, KPIs, Targets
* Defining Intangibles: Competencies, Values, Behavioral Indicators
* Determining Weights and Percentage Score Ranges
* Developing Performance Appraisal Templates
Day Four: Ensuring a Successful Implementation
* Pilot Implementation and Testing
* Identifying Potential Pitfalls and Improvements
* Marketing and Introducing the System Internally
* System Support and Evaluation
* Performance Management Operating Systems
* Drafting Business Requirements
Day Five: Coaching Managers and Employees
* Comprehensive Training on the New System
* Coaching Managers on Setting Objectives
* Structure of a Coaching Session
* Conducting Effective Appraisal Meetings
Enquiries and Registration
Enquiry at : admin@keleaders.com
Whatsapp: 0044 790 125 9494
For more details visit our website : www.keleaders.com
