Mastering Management and Leadership Skills: Driving Team Performance and Organizational Success
Introduction
In today’s dynamic business environment, leadership and management are more complex than ever before. Organisations in both public and private sectors face continuous change, driven by political, economic, sociological, technological, legal, and environmental factors.
To meet these challenges, leaders and managers must develop a comprehensive understanding of their roles, goals, and required competencies. This highly practical programme equips participants with the essential leadership and management skills to thrive in the 21st century. Over the course of five intensive days, participants will explore strategies for managing change, building high-performance teams, motivating people, resolving conflict, and leading with excellence.
Objectives
By the end of this training, participants will be able to:
* Understand the need to take personal responsibility for managing change and executing organisational vision.
* Clarify their dual role as leaders and managers.
* Apply the **five core competencies** of effective management.
* Embrace the **Ten Key Element System** for strategic leadership and change management.
* Build and lead high-performance teams.
* Apply creative problem-solving tools and decision-making frameworks.
* Master strategies for motivating people to achieve excellence.
* Effectively manage conflict and handle difficult team members.
* Strengthen their own character, confidence, and personal excellence as leaders.
Who Should Attend
This programme is designed for:
* Senior managers, team leaders, and executives seeking to enhance their leadership and management impact.
* Professionals aspiring to transition into leadership roles.
* Department heads and project managers are responsible for achieving results through people.
* Anyone committed to mastering the balance between leadership vision and management execution.
Training Methodology
This programme uses a blended approach, combining:
Interactive Lectures – to build conceptual understanding.
Case Studies & Real-Life Examples – to link theory with practice.
Practical Group Work – to develop collaboration and problem-solving skills.
Self-Assessments – to identify personal leadership and management styles.
Role Plays & Simulations – to practise conflict resolution, negotiation, and team leadership.
Action Planning – to ensure practical application back in the workplace.
Programme Outline
Day 1 – The Leader in You: Building Personal and Managerial Excellence
* Taking a global perspective on 21st-century leadership
* Leadership vs. management – clarifying roles and responsibilities
* The role of character in effective leadership
* Understanding behavioural styles – the four dimensions of management
* Identifying your personal leadership style and strengths
* Developing a mindset of **personal excellence and responsibility**
* Building critical personal networks and maximizing productivity
Day 2 – Strategy, Direction, and Organizational Excellence
* Establishing direction and aligning with organizational vision
* The **Ten Key Elements** of business excellence
* Analysing the external environment and market dynamics
* Missions, visions, and success factors
* The role of culture in organizational performance
* Ensuring compliance and regulatory awareness
* Using technology and resources effectively to create value
* Risk management and minimizing environmental impact
Day 3 – Building and Leading High-Performance Teams
* The goals of teamwork and characteristics of high-performing teams
* Effective vs. ineffective team behaviours
* Identifying team player styles and their impact
* Overcoming obstacles to effective teamwork
* Managing different types of teams (cross-functional, virtual, global)
* Leading teams through the stages of development
* Case study: Lessons from Harley Davidson
* Essential skills of team leaders – motivating, influencing, and developing people
Day 4 – Motivation, Performance, and Conflict Management
* Understanding the factors of motivation and engagement
* Recruitment, selection, and building capacity in your people
* Tracking and appraising performance
* Creative problem-solving and decision-making techniques
* Handling conflict within teams – models and strategies
* The Thomas-Kilman Conflict Mode Instrument
* Turning disagreements into productive outcomes
* Managing difficult team members and applying assertive communication
* Effective counselling models and dealing with personal criticism
Day 5 – Leading Change and Sustaining Success
* Managing organizational change – frameworks and strategies
* Systems thinking for sustainable transformation
* Organising for successful change
* Encouraging innovation and customer-focused processes
* Building resilience and emotional intelligence in leadership
* Self-motivation and continuous personal development
* Action planning for post-course implementation
* My personal and organizational development plan
* Final programme review and reflection
Enquiries and Registration
Enquiry at : admin@keleaders.com
Whatsapp: 0044 790 125 9494
For more details visit our website : www.keleaders.com





