Leadership and Management Essentials for Emerging Leaders
Introduction
Stepping into a leadership or supervisory role for the first time can be both exciting and challenging. This programme equips new managers and supervisors with the essential skills to manage people, processes, and performance effectively. Participants will learn how to adopt strategic thinking, set clear goals, build strong interpersonal relationships, manage time efficiently, and communicate with impact. The course also helps in understanding the dynamics of customer focus, teamwork, and continuous improvement — enabling emerging leaders to transition confidently into their roles and drive sustainable success.
Learning Objectives
By the end of this programme, participants will be able to:
* Understand and develop the key skills necessary for new managers and supervisors.
* Manage with a strategic mindset aligned with organisational objectives.
* Set goals and plan effectively for efficiency and performance.
* Apply customer-focused management practices.
* Develop interpersonal skills for stronger workplace relationships.
* Improve decision-making and problem-solving capabilities.
* Build, motivate, and manage high-performing teams.
* Establish and maintain effective time management techniques.
* Manage stakeholders and develop productive communication styles.
* Implement performance standards, goals, and objectives.
* Create personal and team improvement plans for continuous development.
Programme Outline
Day One – Leadership Skills for Emerging Managers
* Core leadership and supervisory management skills
* Key challenges supervisors face in today’s dynamic organisations
* Understanding the organisational life cycle
* The role of leadership in organisational success
* Strategic management in leadership practice
* Placing customer focus at the heart of leadership
Day Two – Strategic Goal Setting and Planning
* Aligning goals with organisational business plans
* Principles of effective planning for managers and supervisors
* Stakeholder roles in successful planning
* Applying planning processes to achieve results
* Integrating objectives, scope, work structures, and management planning
Day Three – Time and Communication Mastery
* Identifying how personal work styles affect time management
* Techniques for solving time management challenges
* The role of empowerment in effective time management
* Communication methods for impactful leadership
* Verbal and non-verbal communication skills
* Developing active listening techniques
Day Four – Building Strong Interpersonal Relationships
* Core characteristics of effective interpersonal interactions
* Identifying and adapting to personal interaction styles
* Leveraging strengths and addressing interpersonal challenges
* Building trust through effective interaction
* The supervisor’s role in team development stages
* Supporting diverse work styles for better collaboration
Day Five – Driving Continuous Improvement
* Encouraging innovation and improvement in supervisory roles
* Understanding group dynamics and workplace interactions
* Navigating change processes and human reactions to change
* Strategies for managing resistance to change
* Creating actionable personal and team improvement plans
Who Should Attend
This programme is ideal for:
* Newly appointed supervisors and managers stepping into leadership roles.
* Professionals preparing for their first leadership or management position.
* Team leaders seeking to strengthen leadership, communication, and planning skills.
* Emerging leaders who want to build confidence and competence in managing people and processes.
Enquiries and Registration
Enquiry at : admin@keleaders.com
Whatsapp: 0044 790 125 9494
For more details visit our website : www.keleaders.com
