Driving Operational Excellence through KPI Optimisation
Introduction
In today’s competitive environment, achieving operational excellence is critical for organisations in every sector. Key Performance Indicators (KPIs) play a vital role in linking strategy to execution. Yet, many companies struggle with measurement overload, focusing on too many metrics that provide little actionable insight.
This KELEADERS course on **Driving Operational Excellence through KPI Optimisation** equips leaders with the tools to identify the *vital few* measures that matter, integrate them into business operations, and build performance-driven cultures that support long-term success.
Objectives
By the end of this course, participants will be able to:
* Understand the differences between KRIs, CSFs, and KPIs, and their role in performance.
* Identify and select the most relevant and actionable KPIs aligned with strategy.
* Design and implement a practical performance measurement system.
* Develop dashboards and scorecards for real-time monitoring.
* Drive continuous improvement through data-driven decision-making.
Key Highlights
This programme will cover:
* Integrating KPIs into strategy and operations.
* Optimising KPIs to improve accountability and agility.
* Tools and techniques for measurement, dashboards, and scorecards.
* Human factors in embedding performance culture.
* Practical Excel-based performance reporting.
Course Outline
Day One – The Role of KPIs in Operational Excellence
* The need for performance measurement in modern business.
* Current challenges and common failings.
* Linking strategy to operations through KPIs.
* Introduction to CSFs, KRIs, and KPIs.
* Excel practice: Scorecard & Dashboard charting.
Day Two – Aligning KPIs with Strategic Goals
* Translating mission and objectives into success factors.
* Characteristics of effective KPIs.
* Best practice models for KPI optimisation.
* Excel practice: Textual dashboards and in-cell charts.
Day Three – Implementing Performance Measurement Systems
* Standardising performance metrics.
* Six-phase model for successful implementation.
* Gaining leadership commitment and building winning teams.
* Excel practice: Working with dynamic data.
Day Four – Embedding KPIs into Organisational Practice
* Managing human factors in KPI adoption.
* Clarifying success factors and rolling out systems company-wide.
* Developing reporting structures.
* Excel practice: Designing Dashboards and Scorecards.
Day Five – Driving Continuous Improvement
* Post-implementation maintenance and embedding systems.
* Lessons learned and common pitfalls.
* Using KPIs for agility and proactive decision-making.
* Advanced Excel features for performance dashboards.
* Wrap-up and action planning.
Who Should Attend
* Business Leaders and Senior Managers
* Strategy and Performance Managers
* Operational Excellence Professionals
* Finance and Business Analysts
* Department Heads seeking to drive results through KPIs
Enquiries & Registration
Enquiry at : admin@keleaders.com
Whatsapp: 0044 790 125 9494
For more details visit our website : www.keleaders.com
