KPIs and Benchmarking Tools for HR Leaders: Human Capital Insights
Introduction
Human Resources functions are increasingly under pressure to demonstrate their value and impact on organizational success. HR professionals must not only manage people but also **measure, evaluate, and report on HR’s contribution to business performance**. This programme is designed for **HR professionals, managers, and senior executives** who need to **assess HR effectiveness, present results to senior management, and drive HR strategy through data-driven insights**.
Organizational Benefits
* Build a reliable system for measuring HR’s impact on business performance.
* Improve decision-making through data-driven HR analytics and benchmarking.
* Enhance organizational reputation, efficiency, and workforce engagement.
* Control and reduce HR-related costs by tracking key financial indicators.
* Strengthen HR’s credibility with senior management by reporting tangible results.
Personal Benefits
* Gain mastery in applying HR metrics, measures, and KPIs.
* Learn to calculate HR efficiency, financial impact, and employee morale indices.
* Build skills in analyzing turnover, attrition, and absenteeism.
* Acquire tools to design an HR scorecard for strategic reporting.
* Enhance confidence in presenting HR performance insights to top executives.
Who Should Attend
* HR Professionals responsible for HR measurement and reporting
* HR Managers and Business Partners
* Senior Executives accountable for HR contribution to strategy
* Organizational Development and HR Analytics Specialists
Learning Objectives
By the end of this programme, participants will be able to:
* Explain the role of metrics, measures, and KPIs in evaluating HR effectiveness.
* Identify and apply essential HR KPIs to measure HR as a function.
* Calculate KPIs to measure efficiency of critical HR processes.
* Apply formulae for assessing HR’s financial contribution to the organization.
* Design and calculate employee satisfaction indices to monitor morale.
* Analyze employee turnover using multiple metrics and formulas.
Training Methodology
* Expert-led interactive lectures
* Case studies and real-world benchmarking examples
* Group discussions and peer sharing
* Practical exercises in KPI calculation and analysis
* Step-by-step workshops for building an HR scorecard
* Role-play and reporting practice for top management presentations
Course Content
**Day One – Key Performance Indicators (KPIs)**
* The Importance of Measuring
* Measures, Metrics and KPIs: The Main Differences
* Characteristics of SMART KPIs
* Types of KPIs
* Common Mistakes when Using KPIs
**Day Two – Organizational KPIs**
* Organizational Appeal and Reputation
* Salary Competitiveness
* Human Value Added
* Career Growth
* Absenteeism Rates and Absenteeism Cost
* Employee Morale
**Day Three – Financial KPIs**
* Return on Human Capital
* Labor Cost
* Cost per Hire
* Cost per Trainee
* Opportunity Cost
* Supervisory Ratios
* Cost to Supervise
* Compensation and Benefits
**Day Four – Process KPIs**
* Measuring Efficiency of Recruitment and Selection
* Measuring Effectiveness of Hiring
* Using Hurdles Per Hire (HPH) to Reduce the Use of *Wasta* in Selection
* Using Aggregate Yield Ratios and Selection Rates
* Measuring Effectiveness of Appraisal Systems
**Day Five – Employee Turnover and HR Scorecard**
* Voluntary versus Involuntary Turnover
* Turnover versus Attrition (Gross and Net Turnover)
* Identifying Turnover Metrics
* Identifying Turnover Costs
* Analyzing and Interpreting Turnover Data
* Healthy versus Unhealthy Turnover: When is Turnover Good for the Organization?
* Wrap Up: Designing an HR Scorecard
* The Balanced Scorecard as a Strategic Tool
* Putting it All Together
* Reporting HR to Top Management
Enquiries and Registration
Enquiry at : admin@keleaders.com
Whatsapp: 0044 790 125 9494
For more details visit our website : www.keleaders.com
