Strategic Performance and Behavioural Management for HR Managers: A Complete Mastery Guide
Introduction
Managing employee performance, behaviour, and attitudes is one of the most critical responsibilities of HR managers and leaders. It is not only about achieving results but also about **ensuring they are achieved in the right way, by the right people, and for the right reasons**. This requires aligning employees with the organisation’s strategy while also understanding the **psychology of behaviour, emotional intelligence, and group dynamics**.
This programme provides HR professionals with the knowledge, tools, and skills to **manage both high and low performance**, design effective performance appraisal systems, and leverage talent management and succession planning for sustainable results. Participants will also explore the behavioural side of management, learning how to influence attitudes, support growth, and shape a culture of accountability and engagement.
Training Methodology
* Interactive lectures and facilitated discussions
* Practical case studies on managing performance and behaviour
* Group exercises and role plays on performance improvement planning (PIP)
* Self-assessments using personality and emotional intelligence tools
* Real-life appraisal simulations with feedback
* Peer-to-peer learning and action planning
Who Should Attend
* HR Managers, HR Business Partners, and HR Leaders
* Organisational Development and Talent Management Professionals
* Learning & Development Specialists responsible for performance management
* Line Managers and Supervisors involved in appraisals and performance discussions
* Senior leaders seeking to strengthen behavioural management practices
Personal Benefits
By attending this programme, participants will:
* Gain deeper insight into human behaviour, psychology, and motivation
* Improve ability to manage both good and poor performance effectively
* Develop advanced skills in performance appraisal and feedback delivery
* Enhance leadership through emotional intelligence and communication skills
* Learn to influence employee attitudes and behaviours positively
* Strengthen personal confidence in handling performance challenges
Organisational Benefits
Your organisation will benefit from:
* A structured approach to managing performance and behaviour
* Improved employee engagement, accountability, and motivation
* Reduced performance decline through proactive intervention and support
* Effective talent management and succession planning processes
* Stronger alignment between employee behaviour and organisational goals
* A performance culture that supports long-term business success
Course Objectives
By the end of this programme, participants will be able to:
* Identify and apply the key competencies of Emotional Intelligence (EI)
* Recognise performance decline and implement appropriate interventions
* Differentiate between succession planning and talent management
* Design and present a compelling business case for performance appraisals
* Evaluate group dynamics and apply them in workplace settings
Course Content
Day One – Understanding the Individual
* Fundamentals of human psychology and behaviour
* Self-awareness and the Johari Window
* Formation of attitudes and their workplace impact
* Personality styles and their influence on performance
* Emotional Intelligence (EI) in performance management
Day Two – Performance Improvement Planning (PIP)
* Introduction to Performance Improvement Planning
* Identifying performance decline and its root causes
* Factors influencing employee performance
* Conducting effective performance interviews
* Communication skills for improvement planning
* Managing good performance using behavioural reinforcement theory
Day Three – Driving Performance through Talent Management
* Introduction to talent management strategies
* Employee resourcing in organisational context
* Basics of manpower planning and workforce flexibility
* Understanding the “flexible firm” model
* Succession planning vs. talent management
* Talent management in nationalisation contexts
Day Four – Making a Performance Appraisal System Work
* Principles of effective performance appraisal
* Why appraisals matter in organisational success
* Performance management in multicultural workplaces
* Common reasons for appraisal failure and how to avoid them
* Structuring an appraisal meeting: step-by-step guide
* Techniques for minimising mistakes and building trust
Day Five – Understanding Others and Group Behaviour
* Behavioural styles: passive, aggressive, passive-aggressive, assertive
* Delivering feedback with Emotional Intelligence
* Career-path planning and employee development support
* Introduction to group psychology and group dynamics
* Applying group dynamics in workplace settings
* Personal Action Planning and course wrap-up
Enquiries and Registration
Enquiry at : admin@keleaders.com
Whatsapp: 0044 790 125 9494
For more details visit our website : www.keleaders.com
