Job Effectiveness and High Performance Programme: A Complete Guide to Workplace Mastery
Introduction
This highly engaging programme is designed to equip participants with the essential skills and strategies required to deliver peak job performance. It focuses on defining how performance is managed at work while providing a structured approach to developing knowledge, behaviours, processes, and skills that directly improve workplace effectiveness.
The programme explores adult learning, performance management, coaching, and behavioural mastery to ensure that participants can not only perform effectively themselves but also empower others. By reviewing modern design and delivery techniques, learners will understand how to maximise knowledge transfer, boost motivation, and build productive teams.
Through practical tools, role plays, and case-based exercises, participants will gain the confidence to lead, coach, evaluate, and inspire improved performance at all levels of the organisation.
Objectives
By the end of this programme, participants will be able to:
* Recognise how adults learn at work and how to apply this for performance growth.
* Construct learning opportunities for maximum knowledge transfer and recall.
* Apply proven methods for enhancing employee job performance.
* Develop effective and personalised development plans.
* Evaluate performance gaps and apply coaching techniques for improvement.
* Conduct constructive performance reviews and feedback discussions.
* Motivate, engage, and lead employees toward higher workplace effectiveness.
Training Methodology
This programme uses a **blended, interactive methodology** to maximise learning impact and recall:
* **Interactive Presentations** – to provide key theories and frameworks.
* **Role Plays & Simulations** – to practise real-life performance conversations and feedback.
* **Case Studies** – analysing real organisational challenges to apply learning.
* **Self-Assessment Tools** – to reflect on individual strengths, learning styles, and performance behaviours.
* **Group Workshops** – collaborative learning and problem-solving activities.
* **Video-based Analysis** – practical demonstrations of coaching and performance scenarios.
* **Action Planning** – delegates prepare personal and workplace action plans for immediate implementation.
This methodology ensures knowledge transfer, skill development, and practical application back at work.
Who Should Attend
This programme is ideal for:
* Line Managers and Supervisors are responsible for staff performance.
* HR professionals seeking to strengthen their performance management expertise.
* Learning & Development Specialists involved in training and development.
* Team Leaders aiming to build a high-performing team culture.
* Anyone involved in motivating, coaching, and developing employees in the workplace.
Personal Benefits
* Gain confidence in managing and improving individual and team performance.
* Master practical coaching and feedback techniques.
* Learn how to set meaningful goals and SMART objectives.
* Develop advanced communication and motivation skills.
* Build capability to design and deliver personal development plans.
* Strengthen leadership potential and career progression opportunities.
Organisational Benefits
* Improved workforce productivity and performance outcomes.
* Increased employee engagement and motivation levels.
* Reduced underperformance and improved accountability.
* Stronger alignment of individual performance with organisational goals.
* A culture of continuous learning, coaching, and development.
* Enhanced leadership capability across teams and departments.
* Greater return on investment in training and HR initiatives.
Course Content
Day One: Performing at Work
* The four key stages of managing performance.
* Core practices of effective performance management.
* Shared responsibilities of employees and management.
* Defining performance standards – behavioural and results-based.
* Setting clear goals and objectives.
* Introducing the competency approach: Knowledge, Skills, Attitude, and Behaviour.
* Understanding corporate culture and its impact on performance *(video activity)*.
Day Two: Adult Learning and Motivation
* Principles of adult learning in the workplace.
* Identifying learning styles with a self-assessment questionnaire.
* Conscious Competence Model and Whole Loop Learning.
* Enabling knowledge transfer through coaching and feedback.
* Using the Johari Window for improved communication.
* The training cycle: design, delivery, and reinforcement.
* Ensuring learning recall and application on the job.
* Motivating employees to perform and grow.
Day Three: Training and Skill Mastery
* The importance of continuous improvement.
* Training vs. Development – defining the difference.
* Identifying competencies to meet role requirements.
* Setting clear learning objectives and development pathways.
* Designing training for behavioural change and knowledge transfer.
* Pre- and post-course evaluation for measurable impact.
* Measuring results of training interventions.
* Creating and applying effective development plans.
Day Four: Managing Performance at Work
* Purpose and characteristics of performance appraisals.
* The annual review process – step by step.
* Collecting performance and behavioural data for appraisals.
* Setting and agreeing on SMART objectives (quantitative vs. qualitative).
* Setting behavioural standards: *how* the job gets done.
* Monitoring and assessing performance continuously.
* Managing poor performance through formal disciplinary processes.
Day Five: Improving Job Performance
* Conducting effective performance discussions.
* Addressing performance gaps constructively.
* “Ask vs. Tell” leadership approach *(video activity)*.
* Coaching methods: The GROW model in practice.
* Conducting developmental coaching sessions.
* Giving and receiving motivational and constructive feedback.
* Recognising and rewarding good performance.
* Managing underperformance with confidence and fairness.
Enquiries and Registration
Enquiry at : admin@keleaders.com
Whatsapp: 0044 790 125 9494
For more details visit our website : www.keleaders.com
