Maintenance Contracting and Outsourcing Training Course: A Complete Guide
Introduction
In today’s competitive landscape, asset availability and reliability are more critical than ever. A growing trend in maintenance management is the outsourcing of maintenance activities to contractors, enabling organisations to enhance efficiency while focusing on their core operations.
Maintenance contracts provide a structured approach to managing relationships between service providers and end-users by defining responsibilities, setting performance expectations, and establishing key performance indicators (KPIs).
This **Maintenance Contracting & Outsourcing training course** equips participants with the knowledge and tools to make strategic outsourcing decisions, select the right maintenance contractors, and evaluate contract performance effectively. Attendees will explore different contract types, maximise contract benefits, avoid pitfalls, and improve asset performance through well-structured agreements.
Key Highlights:
* Understanding key considerations for outsourcing maintenance activities
* Exploring different contract types, including Service Level Agreements (SLAs)
* Defining and applying Key Performance Indicators (KPIs) to monitor contract performance
* Developing well-structured contracts through the contracting cycle
* Enhancing negotiation skills for effective contract agreements
* Implementing continuous improvement strategies for long-term contract success
Objectives
By the end of this training course, participants will be able to:
* Make informed decisions on which maintenance activities to outsource and which to retain in-house
* Leverage lean maintenance contracts for efficiency and cost-effectiveness
* Select and apply suitable contract types, including Service Level Agreements (SLAs)
* Define service levels and establish performance monitoring for accountability
* Develop and negotiate contracts that align with organizational objectives
* Identify and mitigate pitfalls associated with outsourcing
* Assess contractor and organizational performance for contract success
* Implement effective contract management for long-term improvements
Training Methodology
This course is conducted using **interactive workshop principles**, combining:
* Lectures and facilitator insights
* Case studies and real-life scenarios
* Practical group exercises
* Discussions and knowledge sharing across industries
This dynamic approach ensures that participants leave with **hands-on tools** they can immediately apply in their roles.
Organisational Impact
By applying the knowledge gained, organisations will:
* Develop a structured approach to outsourcing maintenance activities
* Implement and manage contracts more efficiently
* Utilize practical tools to strengthen contract management
* Maximize value and benefits from outsourcing contracts
* Mitigate risks in contract development and execution
* Reduce operational costs, save time, and minimize disruptions
Personal Impact
Participants will:
* Gain a strong understanding of outsourcing and contracting principles
* Enhance knowledge of maintenance contract management
* Improve negotiation and execution skills for contracts
* Apply effective strategies for professional efficiency
* Increase career prospects by mastering outsourcing best practices
* Strengthen their value as reliable contract management professionals
Who Should Attend?
This training course is ideal for professionals involved in **maintenance contracting, procurement, and outsourcing**, including:
* Procurement and Supply Chain Management professionals
* Managers and teams negotiating or verifying maintenance contracts
* Teams responsible for establishing maintenance contracts
* Professionals seeking to update their knowledge in maintenance outsourcing
Course Outline
Day One: Outsourcing Considerations
* Introduction
* Asset Management – The Business Impact of Maintenance
* Considerations in Outsourcing: What to outsource and what not to?
* Risks Involved
Day Two: Maintenance Contracts
* Maintenance Contract Types
* Parties Involved
* The Tendering Process – Modern Approaches
* Choosing the Right Contractor
* Costing the Service
* Defining Key Performance Indicators (KPIs)
* Using Balanced Scorecards with Performance Contracts
Day Three: Developing the Maintenance Contract
* Vendor Management
* The Contracting Cycle
* Assembling the Team
* Specifying Service Levels
* Writing the Contract – Key Contents
* Implementing Contract Management & Performance Monitoring
* Periodic Evaluation and Improvement
Day Four: Grounding and Negotiating the Contract
* Expectations on Availability, Reliability, and Costs
* Preventive Maintenance Schedules and Contractor Practices
* Seven Steps to Develop a Risk-Based Maintenance Concept
* Using Risk-Based Approaches for Lean Contracts
* Negotiating the Contract – Ploys, Tactics, and Tips
Day Five: Final Workshop
* Group Development of a Maintenance Contract
* Defining Requirements and Service Levels
* Developing the Offer
* Selection Criteria and Evaluation
* Presenting the Bid
* Closing the Contract
* Evaluation of Results
* Course Wrap-up
Enquiries and Registration
Enquiry at : admin@keleaders.com
Whatsapp: 0044 790 125 9494
For more details visit our website : www.keleaders.com
