Introduction
Drawing on the expertise of crisis researchers, analysts, and practitioners, participants will explore best practices, case studies, and simulation exercises to ensure they can respond decisively to crises while avoiding common leadership mistakes. The course blends leadership psychology, strategic crisis management, and real-world lessons to prepare leaders to thrive in demanding environments.
Key Objectives
By the end of this programme, participants will be able to:
* Develop resilience and leadership skills for handling pressure and stress.
* Understand how different personality styles respond to pressure.
* Acquire in-depth knowledge of strategic crisis management principles.
* Design strategies to ensure efficient and effective crisis responses.
* Recognise and avoid the five deadly leadership behaviours.
* Apply six winning strategies for successful crisis leadership.
* Build and train teams to perform confidently under stress.
Programme Content
Module 1: Leadership Excellence in Handling Pressure & Stress
**Day One – Personal Leadership for Resilience**
* Stress and its effects on body, mind, and spirit
* Holistic approaches to stress response
* Personality styles and how they react under pressure
* Introvert vs. Extravert stress patterns
* Turning challenges into opportunities
**Day Two – Communication Under Pressure**
* Assertive vs. passive/aggressive communication
* Managing and resolving conflicts constructively
* Giving and receiving feedback during stressful moments
* Creative problem-solving in times of stress
**Day Three – Leading with Confidence in Challenging Times**
* Coping with sudden change
* Recognising short-term and long-term stress symptoms
* Motivating yourself and others under pressure
* Building and demonstrating leadership confidence
**Day Four – Creative Leadership in Crisis Situations**
* Crisis management tools and techniques
* Identifying opportunities within crises
* Removing barriers to creative solutions
* Applying creative leadership practices for impact
**Day Five – Building Resilient & Crisis-Ready Teams**
* Training employees to handle stress and pressure
* Stress management techniques for leaders and teams
* Fostering positive outlooks toward change
* Enhancing team effectiveness during crises
* Personal action planning for resilience leadership
Module 2: Strategic Crisis Management
**Day Six – Preparing Before the Event**
* Core principles of crisis management
* Anticipating 21st-century business risks
* Roles and responsibilities of crisis managers
* Avoiding denial and groupthink syndromes
* Five deadly leadership behaviours vs. six winning strategies
**Day Seven – Pre-Planning and Business Continuity**
* Why some companies fail while others thrive – case studies
* Developing and implementing emergency plans
* Crisis communications centres and protocols
* Business Continuity Management (BCM) strategy
* Business Impact Analysis (BIA) workshops
**Day Eight – Communication in a Crisis**
* Command and control: tactical, operational, and strategic levels
* On-scene crisis management essentials
* Reputation and media management
* Running press conferences & TV interview techniques
* Lessons learned: BP crisis communications failures
**Day Nine – Incident Management & Aftermath**
* Alerting and warning systems – successes and failures
* Case studies: BP Texas 2005, Alaska 2006, Gulf of Mexico 2010
* Major incident simulation (role play exercise)
* Psychological and welfare challenges in crisis response
* Strengthening morale and confidence during aftermath
**Day Ten – Post-Incident Actions & Organisational Learning**
* Designing and running effective crisis exercises
* Hot and cold debriefs for lessons learned
* Writing executive summaries and critique reports
* Implementing recommendations and closing the loop
* 3 catastrophic case studies – recurring mistakes to avoid
Training Methodology
The course is highly interactive, using a mix of:
Case studies from global crisis events
Workshops & role plays to simulate real-life situations
Group discussions & feedback sessions
Self-assessments to increase personal resilience awareness
Action planning for immediate workplace application
This blended methodology ensures participants not only learn theory but also **practice and internalise resilience-driven leadership behaviours**.
Who Should Attend?
This programme is designed for:
* Senior Leaders and Executives
* Managers responsible for teams under high pressure
* Crisis Management and Business Continuity professionals
* HR and Training professionals supporting resilience programmes
* Emergency Response Team Leaders
* Anyone aspiring to strengthen resilience and leadership effectiveness under stress and crisis
Enquiries and Registration
Enquiry at : admin@keleaders.com
Whatsapp: 0044 790 125 9494
For more details visit our website : www.keleaders.com
