Leadership Excellence in Project Conflict Management
Introduction
Modern projects are increasingly complex, fast-paced, and diverse. While technical expertise is crucial, true project success depends on strong leadership and the ability to manage and resolve conflict effectively. Many project professionals, though highly skilled, lack formal leadership training—particularly in conflict resolution.
This programme is designed to equip participants with the leadership skills necessary to foster high-performing teams, manage conflict as an opportunity for growth, and drive projects to successful outcomes. Delegates will learn how to strengthen team performance, communicate effectively across diverse groups, and turn conflict into collaboration for sustainable project success.
Objectives
By the end of this programme, participants will be able to:
* Understand leadership and its role in building effective project teams
* Gain advanced skills in working as a project leader in dynamic environments
* Recognise and manage the role of stakeholders in project success
* Strengthen communication and human interaction skills to enhance collaboration
* Apply techniques for leading organisational change
* Build conflict management strategies to sustain high team performance
* Master conflict resolution skills for various situations and personality types
* Adapt communication approaches to different interpersonal styles
* Foster positive attitudes that seek synergy and win-win solutions
* Improve overall project performance through leadership-driven conflict resolution
Programme Contents
Day One – Leadership Skills in a Changing Project Environment
* Essential project leadership skills
* Challenges faced in changing organisations
* Conflict conditions that demand leadership intervention
* The role of project leaders in dynamic organisations
* Strategic management and its link to project leadership
* How leadership skills evolve with organisational change
Day Two – Project Leadership that Generates Excellence
* Influence of organisation type on project leadership
* Building a culture of excellence in project leadership
* Managing project stakeholders effectively
* Project initiation methods to minimise scope conflicts
* Risk planning approaches to anticipate and manage conflicts
Day Three – Building Personal Relationships to Deal with Conflict
* Developing trust through interpersonal interactions
* Key characteristics of effective interaction
* Identifying personal interaction styles
* Strengths and challenges of different styles
* Leveraging team diversity through interaction styles
* Enhancing teamwork through varied approaches
Day Four – Communication as a Tool in Conflict Resolution
* Leadership communication essentials in project teams
* Dimensions of interpersonal communication (content, tone, delivery)
* Understanding communication preferences
* Developing active listening as a leadership tool
* Effective communication for information sharing and presentations
* Empowering teams through communication techniques
Day Five – Conflict Inherent with Innovation and Change
* How innovation and improvement can generate conflict
* Managing conflict arising from organisational change
* Leading personal change within project teams
* Addressing challenges of change at individual and team levels
* Preparing people and teams to embrace change
Who Should Attend
This programme is ideal for professionals who lead or contribute to projects and need to strengthen their leadership and conflict resolution capabilities. It is particularly valuable for:
Project Leaders and Managers** seeking to enhance their leadership skills in handling diverse teams and complex challenges
Team Leaders and Supervisors** responsible for guiding project teams through change, innovation, and conflict
Project Coordinators and Officers** who work closely with stakeholders and need practical skills to resolve disputes and maintain collaboration
Functional Managers** involved in cross-functional or project-based initiatives where conflict management is critical
Engineers, Consultants, and Technical Professionals** transitioning into leadership roles within project environments
Aspiring Project Leaders** who want to build the foundation for effective leadership and conflict management in future roles
This course benefits any professional engaged in project work where **leadership, communication, and conflict resolution** are essential to achieving sustainable project success.
Enquiries and Registration
Enquiry at : admin@keleaders.com
Whatsapp: 0044 790 125 9494
For more details visit our website : www.keleaders.com
