Effective People Skills for Managers and Leaders
Introduction
In today’s fast-changing workplace, success is no longer measured by technical expertise alone but by the ability to connect, influence, and inspire others. This programme equips participants with powerful people skills that enhance self-confidence, improve relationships, and strengthen communication effectiveness. By mastering interpersonal excellence, managers and leaders can positively influence their teams, resolve conflict constructively, and maximize both personal and organizational productivity.
This Programme Will Help You To:
* Strengthen your communication skills for clarity, confidence, and impact
* Build and sustain winning working relationships based on trust and respect
* Understand and leverage team dynamics for higher performance
* Apply effective strategies for negotiation and conflict resolution
* Enhance your personal power, productivity, and leadership influence
Learning Objectives
By the end of this programme, participants will be able to:
* Define the keys to communicating honestly, directly, and professionally
* Employ interpersonal behaviours that nurture trust and cooperation
* Identify principles of team dynamics and stages of team development
* Use communication skills to negotiate positive outcomes in conflicts
* Demonstrate greater personal empowerment and increased productivity
Programme Modules
Day One: The Core Interpersonal Skills
* Person-to-person communication essentials
* Barriers to effective communication
* The power of non-verbal communication
* The active listening model
* Styles of communication for different situations
* Preparing and delivering impactful presentations
Day Two: Building Winning Working Relationships
* The **TRUST Factor** in leadership and teamwork
* Avoiding workplace collusion and negative patterns
* Interpersonal dialogue: core principles for leaders
* Recognizing and transforming harmful behaviours
* Cultivating respect and cooperation in the workplace
Day Three: Understanding Groups and Team Dynamics
* High-performing teams vs. traditional work groups
* The three elements of high-performance teams
* Types of teams and their unique characteristics
* Stages of team development and leader’s role in each
* Recognizing and capitalizing on team player styles
Day Four: Teamwork and Collaboration
* Giving and receiving constructive feedback
* Managing conflict and achieving win-win solutions
* Recognizing symptoms of conflict situations
* Encouraging creativity and collaboration within teams
* Harnessing diversity for collective success
Day Five: Increasing Personal Productivity
* Developing inner mastery and emotional intelligence
* Growing personal power with confidence and integrity
* Time management and life direction strategies
* Designing a strategic plan for career and personal growth
* Sustaining productivity and empowerment in leadership roles
Who Should Attend
This programme is ideal for:
* Managers and supervisors who want to enhance their leadership impact through people skills
* Team leaders and project coordinators seeking stronger collaboration and trust in their teams
* HR professionals, trainers, and facilitators focused on interpersonal and organizational effectiveness
* Professionals aspiring to management positions who need to refine their communication and influence
* Any leader or professional who wishes to improve workplace relationships and personal productivity
Enquiries and Registration
Enquiry at : admin@keleaders.com
Whatsapp: 0044 790 125 9494
For more details visit our website : www.keleaders.com
