Strategic Crisis Management for Leaders
Introduction
This interactive and participative programme demonstrates that it is possible for an organisation to plan for the *unexpected challenges*. It presents best practices and proven strategies for successfully dealing with crises while strengthening leadership performance in critical times.
Delegates will engage with up-to-date case studies, practical simulations, and advanced crisis leadership tools. They will learn how to anticipate vulnerabilities, design effective crisis scenarios, and apply mitigation strategies, ensuring their organisation is resilient and well-prepared.
This course will feature:
* Best-practice advice from crisis researchers, analysts, and practitioners
* The four core phases: Preparation, Planning, Response, and Recovery
* How to maximise the effectiveness of emergency responders and crisis teams
* Avoiding mismanagement pitfalls that worsen crises
* Leadership decision-making, redefining standards, and managing people under pressure
Objectives
By the end of this course, participants will be able to:
* Gain in-depth knowledge of Strategic Crisis Management principles
* Develop strategies to ensure effective organisational response during crises
* Recognise the *five deadly leadership behaviours* and apply the *six winning strategies* in crisis situations
* Organise and manage crisis/emergency control centres.
* Plan and execute rewarding multi-agency exercises for resilience
Course Contents
Day One – Foundations of Crisis Readiness
* Understanding Crisis Management: anticipating and managing crises before they escalate
* Identifying the full range of 21st-century business risks
* Roles and responsibilities of Crisis Managers
* Stakeholder involvement: internal and external perspectives
* *Five Deadly Leadership Behaviours* and *Six Winning Strategies*
* The dangers of denial-curve and group-think syndromes
Day Two – Pre-Planning & Mitigation Strategies
* Case studies: why some companies fail while others survive
* Ownership of the mitigation process
* Developing and implementing Emergency Plans
* Establishing Crisis Management and Communications Centres
* Designing and applying Business Continuity Management (BCM) strategies
* Business Impact Analysis workshop
Day Three – Leading Crisis Communications
* Command and Control: operational, tactical, and strategic levels
* On-scene leadership and essential elements of success
* Reputation management and handling the media effectively
* Organising press conferences with confidence
* TV interview skills: step-by-step guidance
* Case critique: BP press conferences – lessons learned
* Practical exercise: Crisis Communications Strategy
Day Four – Incident Leadership & Human Impact
* Alerting and warning systems – what works and what fails
* Corporate case studies: BP Texas (2005), BP Alaska (2006), BP Gulf of Mexico (2010)
* Major Incident Simulation: immersive role-play workshop
* Managing psychological and welfare challenges in crisis leadership
* Building and sustaining morale and confidence during crises
* Organisational resilience check: “Are your batteries in good condition?”
Day Five – Post-Crisis Leadership Actions
* Designing and conducting effective exercises to validate plans and procedures
* Maximising learning from crisis simulations
* Post-incident evaluations and professional debriefing techniques (hot & cold)
* Writing executive summaries and actionable recommendations
* Closing the loop: implementing improvements and sustaining preparedness
* Case Studies: three disasters with the same cause – lessons still unlearned
Enquiries and Registration
Enquiry at : admin@keleaders.com
Whatsapp: 0044 790 125 9494
For more details visit our website : www.keleaders.com
