Organizational Resilience and Crisis Preparedness
Introduction
In an era of rapid change and constant disruption, resilience is the defining characteristic of successful organisations. **Organisational Resilience and Crisis Preparedness** is about anticipating risks, adapting to change, and ensuring continuity in the face of uncertainty.
This course equips leaders and managers with the mindset, strategies, and tools to safeguard their organisations against crises—whether operational, environmental, economic, or technological. Participants will learn how to prepare for, respond to, and recover from adversity while sustaining long-term success and stakeholder confidence.
Key Features
* Understand **13 key indicators** that shape organisational resilience.
* Learn **best practices in crisis preparedness** and recovery management.
* Build resilient teams and cultures capable of thriving during adversity.
* Explore **international resilience standards** (USA, Australia, ISO 22301).
* Apply foresight, risk communication, and leadership strategies for crisis readiness.
Objectives
By the end of this course, participants will be able to:
* Assess organisational risks, vulnerabilities, and resilience needs.
* Develop and implement **resilience and crisis management policies**.
* Build systems and processes for **business continuity and disaster recovery**.
* Strengthen resilience through leadership, culture, people, and systems.
* Design monitoring and evaluation methods for continuous improvement.
Course Content
Day One – Foundations of Organisational Resilience
* Understanding resilience as a strategic priority
* The 13 indicators and principles of resilience
* Lessons learned from global case studies
* Identifying risks, threats, and organisational impacts
* Strategic crisis and emergency management frameworks
* Risk perception and leadership in decision-making
Day Two – Crisis Preparedness and Business Continuity
* Proactive threat identification and management
* ISO 22301 principles of business continuity
* Ensuring critical functions remain operational
* Minimising downtime and accelerating recovery
* Crisis consequence and recovery planning
* Communicating resilience to stakeholders
Day Three – Foresight, Culture and Communication
* Building resilience for “black swan” events
* Scenario planning and foresight analysis
* Leading in unpredictable environments
* Building adaptive teams and agile organisations
* Organisational–societal resilience linkages
* Effective crisis communication in high-stress situations
Day Four – The Five Pillars of Resilience
* **Leadership:** Commitment, resources, and decision-making
* **Culture:** Building trust, empowerment, and shared purpose
* **People:** Leveraging HR for resilient teams
* **Systems:** Using technology and processes for agility
* **Settings:** Workplace and virtual organisational resilience
* Leadership approaches to embed resilience principles
Day Five – From Preparedness to Sustainability
* Building a strong safety and security culture
* Linking HSE practices with organisational resilience
* Asset protection and security management
* Characteristics of high-reliability organisations
* Testing resilience systems with drills and simulations
* Personal action planning and embedding lessons learned
Who Should Attend
This course is designed for:
Executives & Business Leaders** responsible for resilience strategy.
Crisis & Risk Managers** overseeing preparedness and response.
Operations & Strategy Leaders** managing disruption and change.
HR & Culture Leaders** driving adaptability and resilience.
Public Sector & NGO Leaders** handling crisis in complex contexts.
Enquiries and Registration
Enquiry at : admin@keleaders.com
Whatsapp: 0044 790 125 9494
For more details visit our website : www.keleaders.com
