Strategic KPI Development and Optimisation for Business Success
Introduction
In today’s competitive business environment, organisations require more than just raw data – they need meaningful insights to drive strategy and performance. This course equips professionals with the knowledge and tools to design, implement, and optimise performance measurement systems that link daily activity to long-term strategy.
Participants will gain a deep understanding of how to identify Critical Success Factors (CSFs), differentiate between Key Results Indicators (KRIs) and Key Performance Indicators (KPIs), and select the “vital few” measures that truly impact business success. With practical Excel-based tools, attendees will also learn to build dashboards and scorecards for monitoring, reporting, and improving organisational performance.
Objectives
By the end of this course, participants will be able to:
* Realise the benefits of an effective performance measurement system.
* Develop and implement successful KPI frameworks aligned with strategy.
* Distinguish between CSFs, KRIs, and KPIs and apply each effectively.
* Address organisational and human factors in performance measurement.
* Design and build dashboards and scorecards in Excel for business monitoring.
* Select and optimise the right performance measures for strategic success.
Course Outline
Day 1 – Understanding Performance Measurement and Strategic Alignment
* The need for effective performance measurement.
* Common weaknesses in traditional measurement approaches.
* Linking strategy to action through performance metrics.
* Defining and applying Critical Success Factors (CSFs).
* Excel session: Building Scorecard and Dashboard chart types.
* Case discussion: Financial perspective metrics.
Day 2 – Building Effective KPI Frameworks
* Organisational perspectives and strategy deployment.
* Characteristics of high-impact KPIs.
* Best practice models for performance measurement.
* Differentiating performance indicators, KPIs, and KRIs.
* Excel session: Creating textual dashboards and in-cell charts.
* Case discussion: Process perspective metrics.
Day 3 – Planning for Implementation
* Developing and standardising performance metrics.
* The 6-phase model for performance measurement implementation.
* Phase 1: Securing management commitment.
* Phase 2: Planning for success.
* Excel session: Working with dynamic data.
* Case discussion: Client perspective metrics.
Day 4 – System Development and Implementation
* Managing the human side of KPI adoption.
* Implementation Phase 3: Clarifying success factors and measurements.
* Implementation Phase 4: Deploying the system company-wide.
* Implementation Phase 5: Finalising metrics and reporting structures.
* Excel session: Building integrated dashboards and scorecards.
* Case discussion: Learning & growth perspective metrics.
Day 5 – Embedding and Optimising the KPI System
* Implementation Phase 6: Maintenance and embedding for long-term success.
* Lessons learned from successful implementations.
* Developing individual action and implementation plans.
* Excel session: Advanced dashboarding and reporting techniques.
* Course wrap-up and commitment to action.
Who Should Attend
This course is ideal for:
* Business leaders and senior managers responsible for strategy execution.
* Performance management, planning, and reporting professionals.
* Department heads seeking to link operations with strategic goals.
* Analysts and specialists involved in data-driven decision-making.
* Professionals tasked with improving efficiency, accountability, and results.
Enquiries & Registration
Enquiry at : admin@keleaders.com
Whatsapp: 0044 790 125 9494
For more details visit our website : www.keleaders.com
