Suitability – Who Should Attend
This course is ideal for:
Managers responsible for overseeing contract management within operations and procurement.
Supplier personnel who handle contract delivery with their clients.
Procurement professionals seeking in-depth knowledge of contract performance management.
Individuals with contract management responsibilities as part of their broader role.

Course Objectives and Outcomes
Upon successful completion of this course, participants will be able to:
Identify core principles, definitions, and major steps in the contracting process.
Outline and perform contract preparation activities, including planning, developing scopes of work, and selecting sourcing options.
Recognize different contract types and their impact on risk allocation strategies.
Develop and apply criteria for bid invitations, reception, and evaluation.
Utilize contract administration tools and techniques to manage contracts effectively and avoid disputes.
Resolve disputes collaboratively, using alternative dispute resolution (ADR) methods where appropriate.

Course Content
Day 1: Foundations of Procurement Strategy
Introduction to Procurement Strategy
Overview of procurement functions and objectives.
The importance of aligning procurement with organizational goals.
Understanding the Contracting Process
Key principles and definitions.
Major steps in the contracting lifecycle.
Activities:
Group discussions on procurement strategies.
Case studies on successful procurement initiatives.

Day 2: Contract Preparation Activities
Contract Planning and Development
Developing scopes of work.
Identifying and selecting sourcing options.
Best Practices for Bid Invitations
Crafting effective invitations to bid (ITB).
Criteria for receiving and evaluating bids.
Activities:
Workshop on drafting scopes of work.
Role-playing exercises on bid evaluation.

Day 3: Contract Types and Risk Management
Different Types of Contracts
Overview of fixed-price, cost-reimbursement, and time-and-materials contracts.
Understanding how contract types impact risk allocation.
Risk Management Strategies
Identifying risks associated with different contract types.
Techniques for mitigating risks during contract execution.
Activities:
Group analysis of contract types and associated risks.
Case study on risk management in procurement.

Day 4: Contract Administration Tools and Techniques
Effective Contract Administration
Tools and techniques for managing contracts throughout the lifecycle.
Importance of monitoring performance and compliance.
Dispute Avoidance Strategies
Techniques to prevent disputes during contract implementation.
Best practices for maintaining supplier relationships.
Activities:
Practical exercises on contract administration scenarios.
Discussions on common pitfalls in contract management.

Day 5: Collaborative Dispute Resolution
Understanding Alternative Dispute Resolution (ADR)
Overview of ADR methods, including mediation and arbitration.
The role of ADR in contract management.
Practical Application of ADR
Strategies for resolving disputes collaboratively.
Case studies on successful dispute resolution.
Course Review and Final Assessment
Recap of key concepts and strategies covered throughout the course.
Assessment to evaluate participant understanding.
Activities:
Mock ADR session to practice resolution techniques.
Final Q&A session and feedback.